Regional Applications Engineer

Inside Applications Engineer (Hybrid) – Custom Engineered Equipment

Location: Allentown / Lehigh Valley / Bethlehem, PA Area
Compensation: Up to $100K + Bonus | Low Travel (~25%)

Why This Role Stands Out

This isn’t just another applications role — it’s an opportunity to join a privately held U.S.-based OEM that designs and manufactures highly customized processing equipment used across 77+ industries.

While many manufacturers are battling global supply chain and tariff challenges, this company’s domestic production footprint gives them a major competitive edge and strong, consistent demand.

If you're looking for a stable, growth-oriented company with long-tenured employees, excellent training, and a true “finish your career here” culture, this is it.

The Role

This is a hybrid Applications Engineer / Customer Success position where you’ll act as the technical backbone of the sales process and a trusted advisor to customers after the sale.

You’ll partner closely with outside sales to evaluate opportunities, develop solutions, and support customers throughout the entire lifecycle.

This role is ideal for someone who enjoys both problem-solving and relationship-building and is comfortable working with customers as well as technical details.

Key Responsibilities

Collaborate with outside sales on lead qualification and solution strategy
Develop quotes, estimates, and technical proposals
Serve as a primary technical contact for customers pre- and post-sale
Conduct product and sample testing with customers (onsite and internal)
Troubleshoot issues and ensure customer satisfaction and long-term success
Identify opportunities for upselling and expanded solutions

What They’re Looking For

Strong mechanical aptitude with experience in processing or capital equipment preferred
Engineering degree or equivalent hands-on experience in applications, service, or technical sales support
Strong communication skills with the ability to engage customers effectively
Experience with custom or engineered-to-order equipment is a plus
Comfortable working in a collaborative, team-based sales environment

Compensation and Lifestyle

Base salary up to $100K plus bonus
Hybrid schedule with flexibility between office and home
Low travel around 25 percent
Exposure to a diverse customer base across more than 77 industries

Who This is Perfect For

An Applications Engineer who wants more customer interaction
A Field Service Engineer or Project Engineer looking to reduce travel
A Technical Sales Support professional who enjoys hands-on solution work
Someone earlier to mid-career who values stability, training, and long-term growth

Why Join

Privately held and financially stable OEM
Strong culture with long employee tenure
Growth-driven opening, not a backfill
Diverse industries creating a recession-resistant business model
A role blending engineering, sales, and customer success

Interested Candidates can send their resumes for consideration to Terrik@richgroupusa.com and reference applications engineer
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